BIG DRAW GOLF CLUB, LLC —Privacy policy

Last Updated: September 07, 2026

This Privacy Policy explains how Big Draw Golf Club, LLC ("Big Draw," "we," "us," "our") collects, uses, discloses, and protects personal information when you visit www.bigdraw.com, create an account, purchase from us, subscribe to a Membership, enter a sweepstakes or promotion (a "Promotion"), interact with us on social media, or otherwise engage with our services (collectively, the "Services").

This Policy is incorporated into our Terms of Use and our Official Sweepstakes Rules.

If you win a prize, we collect more information about you than we do about ordinary customers — including your Social Security number or taxpayer identification number, a copy of your government-issued identification, and in some cases background-check results. Section 3.5 explains why and what we do with it.

1. Quick Summary

2. Who This Policy Covers

The Services are intended for adults 18 and older who reside in the United States and Canada, excluding Quebec. We do not knowingly collect personal information from anyone under 18 through the Services, and no one under 18 may hold an account or enter a Promotion.

If you believe a minor has otherwise provided us information, contact privacy@bigdraw.com and we will delete it.

If you are a resident of a country outside the permitted jurisdictions, please do not use the Services. Information we collect is processed and stored in the United States, which may not provide the same level of data protection as your home jurisdiction.

3. Information We Collect

3.1 Information You Give Us

• Account information: name, email address, password, mailing address, phone number, date of birth.

• Order and Membership information: items purchased, order history, Membership tier and status, billing address, shipping address. Payment card numbers are collected and processed directly by our payment processors we receive only a token, the card brand, and the last four digits. We do not store full card numbers.

• Entry activity: which Promotions you entered, how many entries you hold, and how each entry was obtained (Membership, package, merchandise, free mail-in, or other free method).

• Free mail-in entries: the name, address, date of birth, email address, and handwritten declaration you send us on a mail-in entry card.

• Communications: emails, chat messages, support tickets, call recordings (where we tell you a call is recorded), survey responses, and reviews.

• User content: photos, videos, comments, testimonials, and social media posts you submit or tag us in.

• Preferences: marketing and communication preferences, favorite courses or equipment, sizes, and similar details you choose to share.

3.2 Information We Collect Automatically

• Device and connection data: IP address, browser type, operating system, device identifiers, language, and referring URLs.

• Usage data: pages viewed, links clicked, time on page, entry actions, search terms, and session recordings or heatmaps where enabled.

• Approximate location derived from IP address. We do not collect precise geolocation unless you affirmatively enable it.

• Cookies and similar technologies. See Section 6.

3.3 Information From Third Parties

• Payment processors and fraud services: transaction outcomes, chargeback notices, and fraud risk signals.

• Shipping carriers: delivery status and address corrections.

• Advertising and analytics partners: audience and campaign measurement data.

• Social media platforms: your public profile and interactions when you engage with our accounts or use a social login.

3.4 Sensitive Information

We collect the following sensitive personal information, and only for the purposes stated:

• Account credentials — to secure your account.

• Precise geolocation — only if you enable it, and only to provide a feature you requested.

• Social Security number or taxpayer identification number — from winners only, on IRS Form W-9 or W-8BEN, solely for tax reporting and withholding. See Section 3.5.

• Government-issued identification — from winners only, solely to verify identity, age, and residency before a prize is awarded. See Section 3.5.

We also collect date of birth to verify you meet the minimum age for the Services and for a Promotion. Under California law, age is a characteristic of a protected classification rather than sensitive personal information; we describe it here because we treat it with the same care.

We do not use or disclose sensitive personal information for purposes other than those permitted under applicable law, and we do not use it to infer characteristics about you.

3.5 Additional Information We Collect From Winners

If you are selected as a potential winner, applicable law and our own risk controls require us to collect more than we collect from other customers:

• Social Security number or taxpayer identification number, collected on IRS Form W-9 (or Form W-8BEN for non-U.S. persons). We are legally required to report prize values to the IRS on Form 1099 and, in some cases, to withhold tax.

• A copy of government-issued photo identification, and proof of age and residency.

• Signed affidavits and releases, including the Affidavit of Eligibility, Liability Release, and Publicity Release.

• Verification and screening results, which for certain prizes may include a background check and identity or anti-money-laundering ("KYC/AML") screening performed by a third-party provider.

• Payment details needed to deliver a cash prize, and, for vehicle prizes, driver's license and insurance information required by the delivering dealer.

How we handle it. This information is used only to verify eligibility, award and deliver the prize, meet tax and reporting obligations, and prevent fraud. Access is restricted to the small number of personnel who administer prize fulfillment. Tax identification numbers and identity documents are encrypted at rest, are never used for marketing, and are never sold or shared for advertising. Retention differs by record type: tax records (Form W-9/W-8BEN, Form 1099, prize value) are kept seven (7) years as tax law requires; identity documents and KYC/background results are kept five (5)  years and then deleted. See the schedule in Section 9. If you decline to provide this information, we cannot award you a prize.

4. How We Use Information

We use personal information to:

1. Create and administer your account and Membership, including recurring billing.

2. Process, fulfill, and ship orders, and provide customer support.

3. Issue, track, and count entries, and administer Promotions.

4. Conduct drawings; notify, verify, screen, and pay winners; and deliver prizes.

5. Comply with tax, reporting, sweepstakes registration, sanctions, and other legal obligations.

6. Detect, investigate, and prevent fraud, multiple-account abuse, bot entry, chargeback abuse, and other violations of our www.bigdraw.com/pages/terms and www.bigdraw.com/pages/sweeps

7. Send transactional messages about your orders, Membership, entries, and prizes.

8. Send marketing communications, subject to your choices in Section 7.

9. Publicize winners as described in the Publicity Release, where permitted by law.

10. Personalize the Services, measure and improve them, and conduct analytics.

11. Advertise, including targeted and retargeted advertising, subject to your choices in Section 8.

12. Establish, exercise, or defend legal claims, and enforce our agreements.

We do not use your personal information to train or develop machine learning or artificial intelligence models — our own or anyone else's — and we do not permit our vendors to do so with information we provide them.

5. When We Disclose Information

We disclose personal information in these circumstances:

We do not disclose your Social Security number, taxpayer identification number, or identity documents to advertising or marketing recipients under any circumstances.

6. Cookies and Tracking

We and our partners use cookies, pixels, SDKs, local storage, and similar technologies to operate the Services, remember your preferences and cart, measure performance, and deliver and measure advertising.

Categories we use: strictly necessary, functional, analytics, and advertising/targeting.

Your controls:

• Browser settings — most browsers let you block or delete cookies. Blocking strictly necessary cookies will break parts of the Services.

• Global Privacy Control (GPC). We treat a GPC signal received from your browser as a valid request to opt out of the sale and sharing of personal information for that browser.

• Industry opt-outs — the Digital Advertising Alliance and the Network Advertising Initiative.

Do Not Track. Because there is no common industry standard for interpreting browser "Do Not Track" signals, we do not currently respond to them. We do honor GPC as described above.

7. Marketing Communications

Email. Every marketing email includes an unsubscribe link. You may also email privacy@bigdraw.com.

Text messages. If you opt in to texts, you may opt out at any time by replying STOP to any message. See our www.bigdraw.com/pages/sms. Consent to receive marketing texts is not a condition of any purchase or of entering any Promotion.

Mail. To stop postal marketing, contact privacy@bigdraw.com

Transactional messages. Even if you opt out of marketing, we will still send email and postal messages about your orders, Membership, billing, entries, prizes, and material changes to our terms. You cannot opt out of those while you have an active account, because they concern money and prizes that belong to you. Text messages are different: replying STOP, STOP stops all texts (marketing and transactional); one confirmation message may be sent; winner notification then goes by email and phone. Opting out may take up to ten (10) business days to take effect for email and postal mail.

8. Your Privacy Rights

8.1 Rights Available to You

Depending on where you live, you may have the right to:

• Know / access the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of recipients.

• Correct inaccurate personal information.

• Delete personal information we hold about you.

• Obtain a portable copy of information you provided to us, in a machine-readable format.

• Opt out of targeted advertising, and of the "sale" or "sharing" of your personal information.

• Limit the use and disclosure of sensitive personal information.

• Opt out of profiling that produces legal or similarly significant effects. We do not currently engage in such profiling.

• Appeal a decision we make on your request.

• Be free from discrimination for exercising any of these rights.

8.2 Limits on These Rights

Some rights have exceptions. In particular:

• We cannot delete information we are legally required to keep, including tax records associated with a prize retained for seven (7) years and records needed for sweepstakes registration, bonding, and audit.

• We cannot delete information we need to complete a transaction you requested, including delivering a prize you have accepted.

• Deleting your account or your entry history will forfeit your entries and may disqualify you from a pending Promotion. We will tell you before we act on such a request.

• We may retain information as necessary to detect and prevent fraud, including records of accounts closed for multiple-account abuse or bot entry.

8.3 How to Submit a Request

Verification. To protect you, we will verify your identity before acting on a request — typically by confirming control of the email address on your account, and for sensitive requests by asking for additional information. We will not ask you to create an account in order to make a request.

Authorized agents. You may use an authorized agent. We will require written authorization signed by you and may require you to verify your own identity directly.

Timing. We will confirm receipt within ten (10) business days and respond within forty-five (45) days, with one extension of up to another forty-five days where reasonably necessary; we will tell you if we need the extension.

Appeals. If we decline your request, you may appeal by replying to our response or writing to privacy@bigdraw.com with the subject line "Privacy Appeal." We will respond within sixty (60) days. If we deny the appeal, we will tell you how to contact your state attorney general.

8.4 California-Specific Disclosures

Categories of personal information collected in the past 12 months, using the categories in the California Consumer Privacy Act:

Sale and sharing. We do not sell personal information for money. We do disclose identifiers, internet activity, commercial information, and inferences to advertising partners in ways that may constitute a "sale" or "sharing for cross-context behavioral advertising" under the CCPA. To opt out, use privacy@bigdraw.com or a GPC signal. We have no actual knowledge of selling or sharing the personal information of consumers under 16.

Retention. See Section 9.

Shine the Light. California residents may request information about disclosures of personal information to third parties for their direct marketing purposes under Cal. Civ. Code § 1798.83 by writing to privacy@bigdraw.com

Notice of financial incentive. Some of our offers give you something of value in exchange for personal information — for example, entries in exchange for creating an account, submitting a verified review, or referring a friend. The specific offers available at any time, and the number of entries each provides, are listed in the Specific Rules for each Promotion.

Material terms. Participation is entirely voluntary. You may withdraw at any time by contacting privacy@bigdraw.com or unsubscribing; withdrawal does not remove entries already issued to you.

Free entry into every Promotion is always available at no cost and on equal odds without providing marketing consent, creating an account for that purpose, or accepting any incentive, through the mail-in method in Section 5.1 of the www.bigdraw.com/pages/sweeps

8.5 Other State Disclosures

Residents of other states with comprehensive privacy laws have the rights listed in Section 8.1 to the extent those laws apply to us, and may submit requests using the methods in Section 8.3. Nevada residents may direct an opt-out of the sale of certain covered information to privacy@bigdraw.com

8.6 Canadian Residents

Promotions are open to Canada, excluding residents of Quebec, personal information is collected, used, and disclosed in accordance with applicable Canadian privacy law, including PIPEDA. You may request access to and correction of your personal information, and may withdraw consent to marketing at any time, by contacting privacy@bigdraw.com Your information will be stored and processed in the United States and may be accessible to U.S. authorities under U.S. law.

9. How Long We Keep Information

Where we no longer need information, we delete or de-identify it. De-identified information is maintained without attempting to reidentify it.

10. Security

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit and at rest for sensitive fields, access controls limiting winner tax and identity data to authorized personnel, multi-factor authentication for administrative accounts, vendor due diligence, and logging.

No system is perfectly secure. We cannot guarantee the security of information transmitted to or from the Services, and you provide it at your own risk. Use a strong, unique password and tell us immediately at support@bigdraw.com if you suspect unauthorized access to your account. If a breach affecting your personal information occurs, we will notify you as required by applicable law.

11. Third-Party Sites and Social Media

The Services link to third-party websites, platforms, and applications we do not control, including social media platforms where we run Promotions. This Policy does not apply to them. Review their privacy policies before providing information. When you interact with a Promotion on a social platform, you are providing information to us, not to the platform, but the platform independently collects information about your activity under its own policies.

12. Changes to This Policy

We may update this Policy. We will post the revised version with a new "Last Updated" date and, for material changes, provide additional notice such as an email or an in-Service notice before the change takes effect. Your continued use of the Services after the effective date means you accept the revised Policy, except where applicable law requires your consent.

13. Contact Us

Big Draw Golf Club, LLC Attn: Privacy 1204 Travis Heights Blvd Austin, TX 78704 Email: privacy@bigdraw.com